Returns & Exchanges
At Bench Fitness, we are committed to providing high-quality strength equipment that meets your training needs. If you are not completely satisfied with your purchase, you may return or exchange your gear within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and details of the items you wish to return to receive a Return Authorization number.
Prepare Your Gear
Ensure all equipment is disassembled and placed back in its original packaging with all bolts, manuals, and accessories included.
Ship It Back
Affix the provided shipping label to your package and drop it off at an authorized carrier location or schedule a freight pickup for heavy items.
Quality Inspection & Refund
Once our warehouse team inspects the returned equipment for wear or damage, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing